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Pharmacy inspections

Inspection reports and learning from inspections

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Cottingley Pharmacy (1039415)

Inspection outcome: Standards met

Last inspection: 09/12/2022

Pharmacy context

The pharmacy is in a parade of shops in Cottingley. Pharmacy team members dispense NHS prescriptions and sell a range of over‐the‐counter medicines. They provide medicines to people in multi‐compartment compliance packs. And they deliver medicines to people’s homes.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy adequately manages the risks associated with delivering its services. Pharmacy team members understand their role in helping to protect vulnerable people. And they know how to effectively protect people’s private information. Team members sometimes record and discuss errors they make. But they do not fully analyse these errors. So, they may miss opportunities to learn and make effective changes to help make services safer.

Principle 2. Staff

Standards met

Pharmacy team members have the right qualifications and skills for their roles and the services they provide. They complete some additional training to keep their knowledge up to date. Pharmacy team members feel comfortable discussing ideas and issues. And they sometimes make effective changes to improve their environment and the way they work.

Principle 3. Premises

Standards met

The pharmacy is clean and properly maintained. It provides a suitable space for the services provided. The pharmacy has a consultation room where people can speak to pharmacy team members privately.

Principle 4. Services, including medicines management

Standards met

The pharmacy’s services are accessible to people. The pharmacy has systems in place to help provide its services safely and effectively. It sources its medicines appropriately. Pharmacy team members provide people with information to help them take their medicines safely. They generally store and manage medicines properly. But sometimes, stock medicines are not properly labelled to help identify short-dated items or products that have been the subject of an alert.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the necessary equipment available, which it properly maintains. And it manages and uses the equipment in ways that protect people’s confidentiality.

Pharmacy details

7 The Parade
Airedale Avenue

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards