Inspection outcome: Standards met
Last inspection: 23/01/2023
Pharmacy context
This is a community pharmacy situated on a busy main road in Shirley town centre. It dispenses NHS and private prescriptions. And it sells a range of over-the-counter medicines. The pharmacy supplies medicines in multi-compartment compliance packs to some people who need assistance in managing their medicines at home. And it also offers a private prescribing service on-site for a range of conditions through a pharmacist independent prescriber (PIP).
Inspection summary findings
Principle 1. Governance
Overall, the pharmacy has safe and effective working practices. It has written procedures and appropriate risk assessments to help deliver its dispensing and prescribing services safely. And it keeps the records it needs to, to show that medicines are supplied safely and legally to people. Members of the pharmacy team record and review their mistakes so that they can learn and improve from these events. The pharmacy keeps people's private information securely and its team members know how to protect vulnerable people.
Principle 2. Staff
The pharmacy has enough team members to provide its services safely. The pharmacists work well together, and are supportive of each other. They have the right skills and qualifications to deliver the services they offer effectively. And they have access to training resources and peer support to help keep their skills and knowledge up to date.
Principle 3. Premises
The pharmacy’s premises are secure, clean, and tidy. And they are professional in appearance and suitable for the provision of healthcare services.
Principle 4. Services, including medicines management
The pharmacy manages its prescribing service and other pharmacy services well to ensure people get appropriate care and support to manage their medicines safely. People with different needs can access the pharmacy’s services. The pharmacy gets its medicines from licensed wholesalers and stores them correctly. And members of the pharmacy team take the right action in response to safety alerts and recalls so that people get medicines and medical devices that are safe to use. Advertising information about the prescribing service could be clearer so that people understand that the service is provided by a non-medical prescriber.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide its services safely. And its team members use the equipment in a way that protects people’s privacy and dignity.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |