Inspection outcome: Standards met
Last inspection: 11/01/2023
This traditional community pharmacy is located alongside other local shops in a residential area of Northwest London. Most people who use the pharmacy are from the local area. The pharmacy mainly supplies NHS prescriptions, and it sells a range of over‐the‐counter medicines. It supplies some medicines in multi compartment compliance packs, to help make sure people take them at the correct time. And the pharmacy supplies medicines to people who need support with drug and alcohol misuse.
Inspection summary findings
Principle 1. Governance
The pharmacy’s working practices are generally safe and effective. It keeps the records it needs to by law, and it has appropriate insurance for the services it provides. The pharmacy has some written procedures, so the team members know what to do and how to complete tasks. But procedures are not regularly reviewed and updated so they may not always reflect current practice. Members of the team keep people's information safe, and they have a basic understanding of their role in protecting vulnerable people. They discuss any errors so they can learn from them. But they don’t usually record or review their mistakes, so they may miss further opportunities to improve.
Principle 2. Staff
The pharmacy has enough staff to effectively manage the workload. The pharmacy team members receive the appropriate training for their roles. The team works well together. But the pharmacy does not have a structured approach to training, so the team members may delay developing the skills and knowledge needed for their roles and miss additional opportunities to learn.
Principle 3. Premises
The pharmacy is clean, bright and professional in appearance. It provides a suitable environment for healthcare services.
Principle 4. Services, including medicines management
The pharmacy offers basic healthcare services which are easy for people to access. Services are generally well managed, so that people receive their medicines safely. It sources and stores medicines appropriately, and the team carries out some checks to help make sure that they are in good condition and suitable to supply.
Principle 5. Equipment and facilities
The pharmacy has the right equipment and facilities to provide its services safely. Equipment is appropriately maintained and used in a way which protects people’s privacy.
195 Shirland Road
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
|The pharmacy has met all the standards for registered pharmacies|
|The pharmacy has not met one or more of the standards for registered pharmacies|
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
|The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards|
|The pharmacy delivers positive outcomes for patients and performs well against most of the standards|
|The pharmacy meets all the standards|
|The pharmacy has not met one or more standards|