Inspection outcome: Standards met
Last inspection: 20/05/2024
Pharmacy context
This pharmacy is situated in a busy shopping district of central London. It sells over-the-counter medicines, wellbeing, and skin care products, and it dispenses occasional private prescriptions. The pharmacy offers some non-surgical cosmetic treatments including toxins and dermal filler injections, as well as intravenous vitamin infusions. It does not provide any NHS services.
Inspection summary findings
Principle 1. Governance
Overall, the pharmacy manages the risks associated with its services. It has some written procedures so it can demonstrate how it provides its services safely. But it does not have written policies or detailed records for some elements of its prescribing services. This means it could find it harder to justify its actions if there was a query or concern. Members of the pharmacy team keep people’s private information safe, and they know how to safeguard people who may be vulnerable.
Principle 2. Staff
The pharmacy's staffing profile is sufficient for its current workload. It provides team members with appropriate supervision and training so they can develop the skills necessary for their roles.
Principle 3. Premises
The pharmacy provides a suitable environment for the delivery of healthcare services. It has consultation rooms, so people can receive services and speak to the pharmacist in private.
Principle 4. Services, including medicines management
The pharmacy generally manages and delivers its services safely. It gets its medicines and devices from appropriate sources, and it manages them appropriately. The pharmacy does not keep detailed consultation notes for all of its prescribing services. This means it cannot always show what checks are completed or why medicines are prescribed.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services safely. And the team uses equipment in a way that keeps people’s information safe.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |