Batoul Clinic & Pharmacy (9012101) - Improvement action plan

The pharmacy does not have documented policies and procedures explaining some of its systems and processes.

Use procedure/ policy templates provided by NPA and tailor to suit the services provided.
Make sure all the services have policies and procedures in place.
Create a document if a template is unavailable from NPA for a particular service.
Once complete, review and make sure all staff members sign the procedures.