Badham Pharmacy Ltd (9010574)

Inspection summary findings

Principle 1. Governance

The pharmacy’s working practices are generally safe and effective.  The team learns from their mistakes. The pharmacy keeps the up-to-date records that it must by law. It is appropriately insured to protect people if things go wrong. The pharmacy team keeps people’s private information safe and they know how to protect vulnerable people.

Principle 2. Staff

The pharmacy has enough staff to manage its workload safely. And, the company provides additional support when team members are on holiday or of sick. The team members are encouraged to keep their skills up to date and they do this in work time. Those team members who are in training are well supported by the manager. The whole team are comfortable about providing feedback to her to improve services for patients and she acts on this.

Principle 3. Premises

The pharmacy looks professional and is suitable for the services it provides. It signposts its consultation room so it is clear to people that there is somewhere private for them to talk.

Principle 4. Services, including medicines management

People can access the services that the pharmacy offers. The services are generally effectively managed to make sure that they are provided safely. The pharmacy team members make sure that people have the information that they need to take their medicines properly. They intervene if they are worried. The pharmacy mainly gets its medicines from appropriate sources. The medicines are stored and disposed of safely.

Principle 5. Equipment and facilities

The pharmacy has the appropriate equipment and facilities for the services it provides. And, the team members make sure that they are clean and fit-for-purpose.