Inspection outcome: Standards met
Last inspection: 07/09/2023
Pharmacy context
This is a community pharmacy located in a residential area on the outskirts of Tewkesbury, Gloucestershire. The pharmacy dispenses NHS and private prescriptions. It sells over‐the counter medicines. The pharmacy supplies medicines inside multi‐compartment compliance packs to help people in their own homes if they find it difficult to take them. And it supplies medicines to people who live in a few of the local care homes.
Inspection summary findings
Principle 1. Governance
The pharmacy identifies and
manages the risks associated with its services in a satisfactory way. Members
of the pharmacy team monitor the safety of their services by recording their
mistakes and learning from them. They understand their role in protecting the
welfare of vulnerable people. And the pharmacy largely keeps the records it needs
to by law.
Principle 2. Staff
The pharmacy has enough staff to suitably manage its workload. The pharmacy provides its services using a team with various levels of experience. And the pharmacy’s team members are supported in their roles.
Principle 3. Premises
The premises are kept sufficiently clean. And they are secure against unauthorised access. The pharmacy’s facilities and issues seen with the size of the premises will be resolved once the pharmacy expands into next door.
Principle 4. Services, including medicines management
The pharmacy has organised processes in place. It obtains its medicines from reputable sources and manages its medicines appropriately. The pharmacy generally supplies medicines inside multi‐compartment compliance packs effectively. But its team members do not always identify people who receive higher‐risk medicines and make the relevant checks. This limits the pharmacy’s ability to show that people are provided with appropriate advice when supplying these medicines.
Principle 5. Equipment and facilities
The pharmacy in general has the appropriate equipment and facilities it needs to provide its services safely. Its equipment is suitably clean.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |