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Pharmacy inspections

Inspection reports and learning from inspections

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Ashton Road Pharmacy (9010342)

Inspection outcome: Standards met

Last inspection: 23/09/2021

Pharmacy context

This busy pharmacy is located on a main road. Most people who use the pharmacy are from the local area and there is a home delivery service. The pharmacy dispenses NHS prescriptions and it sells a range of over-the-counter medicines. It supplies a large number of medicines in multi-compartment compliance aid packs to help people take their medicines at the right time. The inspection was undertaken during the Covid 19 pandemic.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy adequately manages risks and it takes steps to improve patient safety. The team members understand how they can help to keep people's private information safe and protect the welfare of vulnerable people. The pharmacy keeps the records required by law, but some details are missing. This could make it harder to understand what has happened if queries arise.

Principle 2. Staff

Standards met

The pharmacy has enough staff to manage its workload. Team members are comfortable providing feedback to their manager and they receive informal feedback about their own performance. But training is not always well organised so gaps in team member’s knowledge might not be identified or addressed. 

Principle 3. Premises

Standards met

The premises generally provide a professional environment for people to receive healthcare services. The pharmacy has a private consultation room that enables it to provide members of the public with the opportunity to have confidential conversations.

Principle 4. Services, including medicines management

Standards met

The pharmacy offers a range of healthcare services, which are generally well managed and easy for people to access. It gets its medicines from licensed suppliers and the team carries out some checks to ensure medicines are in suitable condition to supply.

Principle 5. Equipment and facilities

Standards met

Members of the pharmacy team have the equipment and facilities they need for the services they provide.

Pharmacy details

366 Ashton Road

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards