Inspection outcome: Standards met
Last inspection: 14/11/2024
Pharmacy context
The pharmacy is in a supermarket, in the market town of Newark-on-Trent in Nottinghamshire. It is open seven days a week. The pharmacy’s main services are dispensing prescriptions and selling over-the-counter medicines. It provides a range of NHS consultation services including the New Medicine Service, blood pressure checks, and the NHS Pharmacy First Service.
Inspection summary findings
Principle 1. Governance
The pharmacy effectively identifies and manages the risks for the services it provides. Its ongoing monitoring processes help to support its team members in learning from the mistakes they make during the dispensing process, to reduce the risk of similar mistakes occurring. The pharmacy keeps people’s private information securely and it mostly keeps the records required by law. It advertises how people can provide feedback about its services. And its team members have the knowledge and resources to support them in identifying and reporting safeguarding concerns.
Principle 2. Staff
The pharmacy employs people with the knowledge and skills required to provide its services safely. Pharmacy team members work together well, and they communicate effectively. They engage in learning relevant to their roles and they receive regular support to help ensure they progress through training courses. Pharmacy team members understand how to raise concerns at work. And they engage in some discussions about patient safety and workload management.
Principle 3. Premises
The pharmacy premises are clean, organised, and secure. They provide a suitable environment for delivering pharmacy services. People using the pharmacy are able to speak to a member of the pharmacy team in a private consultation room.
Principle 4. Services, including medicines management
The pharmacy advertises details of its services and makes them accessible for people. It obtains its medicines from reputable sources, and it mostly stores them safely and securely. It conducts regular checks of its medicines to help ensure they remain safe to supply to people. The pharmacy manages its services appropriately. And its team members provide relevant information when supplying medicines to help people take their medicines safely.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it requires to provide its services safely. Its team members take care to protect people’s confidential information when using the equipment.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |