Inspection outcome: Standards met
Last inspection: 08/09/2020
Pharmacy context
This community pharmacy is in a large suburb close to Leeds city centre. The pharmacy’s main activities are dispensing NHS prescriptions and ordering people’s repeat prescriptions. The pharmacy supplies some medicines in multi-compartment compliance packs to help people take their medication. The inspection took place during the COVID-19 pandemic.
Inspection summary findings
Principle 1. Governance
The pharmacy generally identifies and manages the risks associated with its services. It completes all the records it needs to by law and it protects people’s private information. The pharmacy has up-to-date written procedures for the team to follow to help ensure the pharmacy’s services are provided safely. The pharmacy team members have training and guidance to respond to safeguarding concerns to help protect the welfare of children and vulnerable adults. The team members respond appropriately when errors occur, they discuss what happened and they take appropriate action to prevent future mistakes.
Principle 2. Staff
The pharmacy has a team with the qualifications and skills to support its services. Team members work well together and help each other in their day-to-day work. New team members are provided with support to help them develop their knowledge and skills as part of their initial training. The team members openly discuss errors so everyone can learn from them and improve their skills. The pharmacy team regularly meets to identify opportunities to improve the efficient delivery of pharmacy services. And it appropriately prepares for the impact on the safe delivery of services from events such as the COVID-19 pandemic.
Principle 3. Premises
The pharmacy is clean, secure and suitable for the services provided. It has good facilities to meet the needs of people requiring privacy when using the pharmacy services.
Principle 4. Services, including medicines management
The pharmacy provides services which support people's health needs and it manages these services well. The pharmacy identifies the risks to the delivery of pharmacy services during a pandemic and it makes changes to help ensure people using these services are protected from the risk of infection. The pharmacy gets its medicines from reputable sources and it stores and manages medicines correctly. The pharmacy team carries out suitable checks to make sure medicines are in good condition and suitable to supply.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide safe services and to protect people’s private information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |