Inspection outcome: Standards met
Last inspection: 13/04/2021
Pharmacy context
The pharmacy is located on a main road in a residential area. As well as dispensing NHS prescriptions the pharmacy supplies medicines in multi-compartment compliance packs to some people. It also provides the New Medicine Service (NMS). A GP practice is situated next door to the pharmacy. The inspection was undertaken during the Covid-19 pandemic.
Inspection summary findings
Principle 1. Governance
The pharmacy’s working practices are generally safe and effective. The pharmacy asks its customers for their views. It keeps the records it needs to so that medicines are supplied safely and legally. Team members know how to safeguard vulnerable people. They work to written procedures to help provide the pharmacy’s services safely. When things go wrong, the pharmacy team responds well.
Principle 2. Staff
The pharmacy has an adequate number of team members for its services, and they work effectively together and are supportive of one another. They have the appropriate skills, qualifications and training to deliver services safely and effectively. They undertake some ongoing training to help keep their knowledge and skills up to date.
Principle 3. Premises
The premises are secure and are suitable for the pharmacy’s services. People can have a conversation with a team member in a private area.
Principle 4. Services, including medicines management
Overall, the pharmacy
provides its services safely. It obtains its medicines from reputable sources
and manages them appropriately so that they are safe for people to use. It
takes the right action in response to safety alerts so that people get
medicines and medical devices that are safe to use. People with a range of
needs can access the pharmacy’s services.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide its services safely.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |