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Pharmacy inspections

Inspection reports and learning from inspections

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Acre Pharmacy (9011661)

Inspection outcome: Standards met

Last inspection: 11/07/2022

Pharmacy context

This pharmacy is closed to the public. It is located on an industrial estate in Aldridge, West Midlands. The pharmacy does not have an NHS contract. It specialises in providing aesthetic products and consumables via its website www.acrepharmacy.co.uk.  It mainly supplies products used for non-surgical cosmetic procedures to healthcare professionals and aesthetic practitioners who are based in the UK. 

Inspection summary findings

Principle 1. Governance

Standards met


The pharmacy effectively manages the risks associated with its services. It regularly reviews its risk assessments, and the pharmacy uses this information to update and improve the way that the pharmacy team works. Members of the pharmacy team are clear about their responsibilities, and they follow written procedures to make sure they work safely. They record their mistakes so that they can learn from them. And they regularly review their processes and make changes to stop the same sort of mistakes from happening again. 

Principle 2. Staff

Standards met


The pharmacy has enough team members to manage the workload and the services that it provides. It identifies the additional training required for team members due to the specialised nature of the medicines that it supplies, and bespoke training is provided in addition to accredited training courses. The team members plan absences in advance, so the pharmacy has enough cover to provide its services. The team members work well together in a supportive environment and can raise concerns and make suggestions.

Principle 3. Premises

Standards met


The pharmacy provides a safe, secure and professional environment for the provision of healthcare services. The premises are secure and safeguarded from unauthorised access. The pharmacy is clean and properly maintained.

Principle 4. Services, including medicines management

Standards met


The pharmacy manages its services and supplies medicines safely. The systems are designed to support the pharmacy team in offering a safe and efficient service with some inbuilt safeguards to provide additional assurance to the team. The pharmacy gets its medicines from licensed suppliers, and the team members store medicines securely and at the right temperature, and they make regular checks to make sure they are safe to use. And the pharmacy makes regular checks to ensure that medicines are kept at the right temperature whilst they are being transported. 

Principle 5. Equipment and facilities

Standards met


The pharmacy has the equipment it needs to provide its services safely. The team uses this equipment in a way that keeps people’s information safe.

Pharmacy details

Unit 7B
Unit 5-7 Tintagel Way
Walsall
WS98ER
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards