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Pharmacy inspections

Inspection reports and learning from inspections

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Pharmacy Express (9012468) - Improvement action plan

Standard not met Reason Action being taken by the Pharmacy By when Notification By Pharmacy Improvements Made
1.6

The pharmacy does not keep all the records required by law. It does not maintain a responsible pharmacist record. So, the pharmacy does not have a record of the pharmacists working in case of queries. The records of supplies of unlicensed medicines do not detail the prescriber or the patient the medication was supplied to.

RP book ordered and specials have been amended to reflect the prescriber and patient.

14/02/2025 14/03/2025
1.1

The pharmacy does not have a complete set of written procedures to provide the team with information to perform tasks supporting the delivery of the pharmacy services. There are no procedures for dispensing using the pharmacy’s electronic patient medication record system which uses bar code scanning technology and for the private weight loss service. This means there is a risk that team members may not be following the correct procedures.

In process of printing and getting SOP’s signed for Titan system and general SOP’s for the pharmacy.

28/02/2025 14/03/2025
1.1

The pharmacy has processes to identify and manage the risks with providing its private weight loss service. But it has not documented the identified risk and actions taken to mitigate these risks. So, it is difficult for the pharmacy to review and monitor the safety of this service.

In process making a risk assessment for weight loss.

28/02/2025 14/03/2025