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Pharmacy inspections

Inspection reports and learning from inspections

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Olympia Pharmacy (9012164) - Improvement action plan

Standard not met Reason Action being taken by the Pharmacy By when Notification By Pharmacy Improvements Made
1.3

The pharmacy team does not fully understand what they are able to do in the absence of a responsible pharmacist. This means that they sometimes prepare medicines when it is not appropriate.

The superintendent has provided guidelines on what activities cannot be performed in absence of a Responsible Pharmacist in accordance to the MEP guidelines.

24/12/2024 12/01/2025
1.1

The pharmacy does not carry out enough checks and risk assessments to be able to provide assurance that prescriptions issued by the overseas prescribing service it works are safe and appropriate.

All prescribers are checked for registration with regulatory bodies. Overseas clinics have provided assurance of their prescribing guidelines. Overseas providers have confirmed their identity checking policy which is a combination of manual and automated ID checks using accredited industry standard technology or methods. The pharmacy has advised overseas providers of Hormone Replacement Treatments for gender transition of regulations on GnRH agonist in the UK.

24/12/2024 12/01/2025
2.2

Some members of the pharmacy team have not completed appropriate training for their roles.

New member of staff with appropriate GPhC accredited dispensing qualification has been hired. Remaining members of staff have been enrolled on to GPhC accredited appropriate training. One untrained member of staff has been released.

24/12/2024 12/01/2025
4.3

The pharmacy cannot show that it always stores medicines which require refrigeration appropriately.

4.3 The pharmacy cannot show that it always stores medicines which require refrigeration appropriately. An engineer has attended and recommended a new fridge, the pharmacy has been using a backup fridge with Denward calibrated thermometers showing that medicines are stored at the correct temperatures consistently.

24/12/2024 12/01/2025