| Standard not met | Reason | Action being taken by the Pharmacy | By when | Notification By Pharmacy Improvements Made |
|---|---|---|---|---|
| 1.7 | The pharmacy has not implemented robust information governance procedures or provided sufficient training to members of the team. This has led to the disposal of confidential information in an unsuitable manner. |
All staffs to read and sign the relevant SOPs related to their roles. Superintendent pharmacist has made all staffs aware of the correct way disposing confidential information, and to make sure everyone is doing it correctly on daily basis from now on. |
02/01/2025 | 04/01/2025 |
| 2.2 | Team members were not undertaking the necessary training for their roles. So team members may not always have the underpinning knowledge to help ensure they fully understood their role and the jobs they do. |
All three staffs working in dispensary have now been enrolled onto NPA Dispensing Assistant Course to meet the training required for their role, supervised by superintendent pharmacist who is working full time in the pharmacy. |
02/01/2025 | 04/01/2025 |
| 3.3 | The team needed to improve its cleaning activity to reduce the amount of dust within the pharmacy. |
We had cleaned all areas in pharmacy to reduce amount of dust in our pharmacy. A daily cleaning rota has been set up and everyone is taking turn to clean all areas (including benches, shelves, floor, etc) daily. |
02/01/2025 | 04/01/2025 |
Pharmacy inspections
Inspection reports and learning from inspections