| Standard not met | Reason | Action being taken by the Pharmacy | By when | Notification By Pharmacy Improvements Made |
|---|---|---|---|---|
| 1.1 | The pharmacy does not have a risk assessment in place for the sale of medicines online, so it cannot sufficiently demonstrate that it has considered the risks to people using the service. |
A comprehensive risk assessment for online medicine sales has been created, covering all potential risks to patient safety and regulatory compliance. This includes an evaluation of prescribing procedures, verification of patient identity, and risk mitigation measures A strict content approval policy has been implemented to ensure compliance with MHRA and GPhC advertising guidelines. All pharmacists involved in online services have been trained on risk assessment protocols. |
11/04/2025 | 01/04/2025 |
| 3.1 | The pharmacy’s website advertises the use of medicines outside their licensed indications. |
A strict content approval policy has been implemented to ensure compliance with MHRA and GPhC advertising guidelines. The website has been reviewed, and all references to unlicensed indications have been removed. The pharmacy will work with a regulatory consultant to ensure that all future website content remains compliant. |
11/04/2025 | 01/04/2025 |
Pharmacy inspections
Inspection reports and learning from inspections