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Pharmacy inspections

Inspection reports and learning from inspections

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Jardines Pharmacy (9011760) - Improvement action plan

Standard not met Reason Action being taken by the Pharmacy By when Notification By Pharmacy Improvements Made
1.6

The pharmacy is not keeping its controlled drug records in line with requirements.

2 discrepancies noted on report have been sorted.

Complete balance check carried out – no further discrepancies found.

Regular balance checks to be instigated in future.

08/03/2023 10/03/2023
1.1

The pharmacy does not appropriately identify and manage the risks associated with providing its services. Staff members are undertaking tasks in the absence of the right training. The dispensary and the consultation room are poorly organised. And the pharmacy does not manage its medicines adequately to make sure they are always safe for people to use.

The staff member has been enrolled onto the Buttercups dispensing course.

The large overstocks in the dispensary resulting in many boxes on the floor are being sorted and shelves better organised to hold that stock. Prescriptions not picked up dating from last year are being removed to give more space to again clear the floor.

Consultation room to be cleared and excess stocks in the room removed. Unneeded vaccination equipment to be removed to further tidy area.

Stock to be reorganised on shelves in a more logical matter

08/03/2023 10/03/2023
2.2

Not all staff have been trained or are undergoing training appropriate for their role and responsibilities.

Staff enrolled onto course as per 1.1 above

08/03/2023 22/02/2023
4.3

The pharmacy does not keep adequate fridge temperature records, it does not have a robust system to identify short-dated medicines and it does not always store its medicines in appropriately labelled containers. Its records for managing medicine recalls and alerts are not readily accessible to provide assurances that medicines supplied to people are fit for purpose.

Fridge temperatures are filled in on computer system. Staff member to be trained to do this on a daily basis to ensure no missing checks.

Date checking rota instigated and staff trained to use on regular basis

Any tablet blisters found on shelves have been removed and DOOPed

Company-Wide Drug recall procedure being implemented to ensure that all branches see the recalls ,action them and can show evidence of this

08/03/2023 10/03/2023
4.2

The pharmacy does not have an anaphylaxis kit readily available to deliver its flu vaccination service safely.

Flu vaccine service not currently being offered. All excess vaccine stock removed

08/03/2023 22/02/2023