| Standard not met | Reason | Action being taken by the Pharmacy | By when | Notification By Pharmacy Improvements Made |
|---|---|---|---|---|
| 1.1 | The pharmacy does not have suitable risk assessments for the services and the medicines it supplies. This includes for medicines being used outside of the manufacturer's product license. |
We will develop and implement risk assessments for the services and all medicines supplied. |
14/02/2024 | 05/02/2024 |
| 1.2 | The pharmacy does not properly audit the safety and quality of its private prescribing service. The audit it has completed does not provide enough detailed, meaningful information for pharmacy team members to use to help improve the safety and quality of its service. |
A comprehensive and more detailed audit will be carried out on the prescribing service. We will utilise the information and with our pharmacy team ensure the quality and safety of our service. |
14/02/2024 | 05/02/2024 |
| 1.6 | The pharmacy does not keep complete and accurate records for its private services and its prescribing consultations, to help pharmacy team members make effective clinical assessments. |
The following details will be added to the patients notes. |
14/02/2024 | 05/02/2024 |
| 3.1 | The pharmacy’s website for its private services does not meet current guidance. The way the pharmacy has the website organised means there is a risk that people might not always receive the most appropriate treatment. |
The consultation form will now be removed from the product page and a message added to re-direct patients to first complete a consultation after completion they can select a preferred treatment option. |
14/02/2024 | 05/02/2024 |
| 4.2 | The pharmacy's private prescribing service generates prescriptions that are not legally valid. And the pharmacy dispenses and supplies medicines against these invalid prescriptions. |
The Website settings will be altered to add all product details and to be compliant with a legal prescription. |
14/02/2024 | 05/02/2024 |
Pharmacy inspections
Inspection reports and learning from inspections