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Pharmacy inspections

Inspection reports and learning from inspections

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Rightcare Pharmacy (9011349) - Improvement action plan

Standard not met Reason Action being taken by the Pharmacy By when Notification By Pharmacy Improvements Made
3.1

The pharmacy does not display enough up-to-date and accurate information on its website.

The Pharmacy website has been revised to show how to check the registration status of the Pharmacy premises and the superintendent Pharmacist. The address on the complaints section is also updated to display the current address.

23/06/2022 18/05/2022
4.3

The pharmacy team members do not provide people with all the information they need to take medicines in compliance aids safely. The pharmacy team does not always keep records of fridge temperatures to show stock is stored correctly and fit for purpose. The pharmacy fridge is not working properly.

The Pharmacy now provides patient information leaflets and a description of medicines in a compliance aid depending on the prescription cycle


The fridge temperature has been reset to maintain the desired 2- 8 degrees celsius. Fridge works fine and the high temperature seen during the inspectors visit was the fridge air flow temperature which has been reset to 6-7 degrees celsius.

23/06/2022 18/05/2022