Standard not met | Reason | Action being taken by the Pharmacy | By when | Notification By Pharmacy Improvements Made |
---|---|---|---|---|
3.1 | The pharmacy's website allows people to select a prescription-only medicine (POM) before the consultation with a prescriber. |
A restructure/rebuild of the website is being investigated and implemented. |
29/03/2022 | 15/09/2022 |
4.2 | The pharmacy doesn’t make sure that people receiving its services online are who they claim to be. It does not consistently carry out customer identity (ID) checks. |
This task has been passed to the website builders (via the Head of Creative and Digital). They are using the appropriate Standard as reference and anticipate the change can be made within the timeframe indicated |
01/02/2022 | 11/05/2022 |