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Pharmacy inspections

Inspection reports and learning from inspections

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Nomad Pharmacy (9011311)

Inspection outcome: Standards met

Last inspection: 15/03/2024

Pharmacy context

The pharmacy is in an office building on a busy street near Liverpool Street station. It is a distance selling pharmacy (www.nomadtravel.co.uk/pharmacy) which specialises in travel health and is part of the Nomad travel clinics. The pharmacy dispenses private prescriptions to people living in the UK. The pharmacy is closed to the public and medicines are delivered to people via courier.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy appropriately identifies and manages the risks associated with its services. The pharmacy audits its prescribing service to help ensure that supplies are appropriate. It protects people’s personal information. And people can provide feedback about the pharmacy’s services. And team members are provided with the appropriate training so they know how to protect vulnerable people.

Principle 2. Staff

Standards met

The pharmacy has enough trained team members to provide its services safely. They do the right training for their roles. And they are provided with some ongoing training to support their learning needs and maintain their knowledge and skills.

Principle 3. Premises

Standards met

The premises provide a safe, secure, and clean environment for the pharmacy's services. The pharmacy’s website has clear information and advice for people accessing its services.

Principle 4. Services, including medicines management

Standards met

People can access the pharmacy’s services. Overall, the pharmacy provides its services safely and manages them well. It stores its medicines securely and checks them regularly to ensure that they are still suitable for supply. But it does not always maintain up to date records for these checks.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment it needs to provide its services safely. It uses its equipment to help protect people’s personal information.

Pharmacy details

Room 12-14 Lower Ground Floor
65 London Wall
London
EC2M5TU
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards