| Standard not met | Reason | Action being taken by the Pharmacy | By when | Notification By Pharmacy Improvements Made |
|---|---|---|---|---|
| 2.1 | The pharmacy does not have enough staff to manage its workload safely. There is evidence that this may have contributed to a recent error. |
We have been providing support to the branch with extra staff , but it has been agreed that this will be more structured from now on to occur on week 2 and 4 when the workload is higher. |
18/02/2020 | 29/01/2020 |
| 2.5 | The company has not acted sufficiently to address the concerns raised about staffing levels. |
As above. |
18/02/2020 | 29/01/2020 |
| 4.2 | the pharmacy cannot provide adequate assurance that nursing home services are provided safely. In particular, it does not obtain confirmation from prescribers about any changes or other issues and relies on hand-written notes from the nursing home staff. |
The branch now has written communication sheets about any changes with an audit trail showing who initiated the change. |
18/02/2020 | 29/01/2020 |
Pharmacy inspections
Inspection reports and learning from inspections