| Standard not met | Reason | Action being taken by the Pharmacy | By when | Notification By Pharmacy Improvements Made |
|---|---|---|---|---|
| 1.1 | The risks associated with providing pharmacy services are not suitably managed. The areas for dispensing and checking are cramped and unsuitable for the pharmacy's workload. The pharmacy stores items waiting for a check in baskets, stacked on top of each other on the floor. In addition, it uses tote boxes as an extra surface to place baskets with items waiting for a check. |
The Deputy Superintendent visited the pharmacy on 20th June and assessed the dispensary space with the team. We are pursuing plans to create a new counter area in front of the existing counter which would enable the conversation of the existing counter into more dispensary bench space. We will be removing one of the dispensary computers which will also create more bench space |
14/08/2019 | 17/07/2019 |
| 2.5 | There is evidence that the company has taken insufficient action regarding the layout and space, following concerns raised prior to opening. And the pharmacy team members feel the concerns they have raised since opening have not been addressed. |
This has been addressed by the Deputy Superintendent’s visit to the pharmacy on 20th June |
14/08/2019 | 17/07/2019 |
| 3.1 | The pharmacy benches are cluttered, and the team use the floor to store stock and baskets waiting for checking. The layout of the pharmacy does not allow for the safe delivery the services the pharmacy provides. There is an increased risk of errors happening. |
Please see actions outlined above which will address this issue |
14/08/2019 | 17/07/2019 |
Pharmacy inspections
Inspection reports and learning from inspections