| Standard not met | Reason | Action being taken by the Pharmacy | By when | Notification By Pharmacy Improvements Made |
|---|---|---|---|---|
| 1.1 | The lack of standard operating procedures at the pharmacy increases the risk to patients through team members not being clear on how to carry out pharmacy services safely and legally |
Produce a copy of up to date SOP which explains the role of role staff on how to carry out pharmacy services safely and legally. Get the staff to read and sign the sops. |
10/09/2019 | 24/10/2019 |
| 1.3 | The lack of standard operating procedures. Particularly around the responsible pharmacist regulations and controlled drugs. This means that staff are not clear on their own roles and responsibilities and what activities can be carried out legally, when there is no responsible pharmacist |
Produce updated version of SOP around responsible pharmacist regulation. Defining what staff can or cant do if the responsible pharmacist is absent. Provide staff training where necessary and get the staff familiar with the CD sops as well. |
10/09/2019 | 24/10/2019 |
| 4.2 | There are risks associated with not having appropriate and safe procedures available in the pharmacy for staff to follow. And there are also risks to patient safety if staff are not clear as to what they can and can’t do legally, when a pharmacist isn’t present. The pharmacy must also register for and display the mandatory MHRA logo for distance selling and supplying medicines on its website. |
Ensure the appropriate procedures and guidelines are in place for the staff to minimise the risk associated with patient safety. Each and every staff should be clear on how to operate safely and legally . Provide support to the staff where needed. |
10/09/2019 | 24/10/2019 |
Pharmacy inspections
Inspection reports and learning from inspections