| Standard not met | Reason | Action being taken by the Pharmacy | By when | Notification By Pharmacy Improvements Made |
|---|---|---|---|---|
| 1.2 | The pharmacy cannot demonstrate what process it has in place to review and learn from its mistakes. |
Continue recording near miss logs, and provide training to staff to minimise re-occurrence. |
25/06/2024 | |
| 2.2 | The pharmacy does not enrol its team members on to suitable training courses to ensure they have the required skills and knowledge for their role. |
Speak to NPA and enrol untrained staff onto appropriate course. |
25/06/2024 | |
| 3.2 | The pharmacy is disorganised and lacks adequate clear space to assemble prescriptions safely. Its team members dispense medicines on the front counter which does not adequately protect people’s privacy or confidentiality. |
Had a good tidy up and spoken to staff that working in a tidy manner is essential. Also called shop fitters to fit a larger screen to ensure total privacy and confidentiality at front counter. |
25/06/2024 | |
| 4.3 | Medicines are not managed and stored appropriately which means the pharmacy cannot always demonstrate that they are safe to supply to people. Expired medicine stock is not removed from shelves in a timely manner and frequent expiry date checks are not carried out to make sure they are safe to use. Medicines returned to the pharmacy are not stored appropriately which increases the risk that they are supplied to people. |
A thorough date checking rota is to be implemented. Also all returned medicines to be dooped immediately. |
25/06/2024 |
Pharmacy inspections
Inspection reports and learning from inspections