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Pharmacy inspections

Inspection reports and learning from inspections

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Swanpool Pharmacy (1119585) - Improvement action plan

GPhC Reference 1119585

Standard not met Reason Action being taken by the Pharmacy By when Notification By Pharmacy Improvements Made
1.6

The pharmacy’s records are inaccurate or incomplete which means that the pharmacy cannot always demonstrate how supplies were made safely and legally.

Define individual responsibilities for SOPs, read and sign SOPs by pharmacy team including locums.


Recording full details of near misses/incidents including learning points and measures to prevent reoccurrence. In addition, frequent review of near misses.


Recording of any incidents within pharmacy and reviewing it regularly.

RP update and any missing entries to be updated in RP log.


Private prescription register to be kept up to date.


Keeping records of any unlicensed medicine for audit trial.


CD register review.


Pharmacy has introduced folder for any unlicensed medicine for audit trail.

 24/05/2023 24/05/2023
4.3

The pharmacy does not always store medicines securely to safeguard them from unauthorised access.

Displaying/advertisement of services provided by the pharmacy.


High risk medication prescription identification, highlighting for counselling and monitoring by pharmacist.


Highlighting schedule 3&4 controlled drugs, recording expiry date on dispensed bags to avoid handing out of expired controlled drugs.


All completed compliance aid packs to include dispensed and checked initials for audit trial. Also providing patient information leaflet with completed compliance aid packs.


Updating records for date checking.


Educating/updating pharmacy team on patient returned medicine including controlled drugs.


CD storage arrangements reviewed.

 24/05/2023 24/05/2023
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