Woodlands Pharmacy (1119025) - Improvement action plan

Standard not met	Reason	Action being taken by the Pharmacy	By when	Notification By Pharmacy Improvements Made
1.7	The pharmacy doesn’t protect people’s personal information properly, which could mean that unauthorised people could access it.	A new shredder is to be purchased as well as a re-education to staff on how to dispose of confidential information. A key for the consultation room is to be located. Staff to read confidentiality procedures again. Any dispensed bags of medicines to be securely packed away.	05/09/2019	17/09/2019
2.2	Team members have not all completed or been registered on the required accredited training courses. This could mean that they do not have the knowledge and skills they need to undertake their tasks safely.	To enrol staff on accredited training course. Staff on existing training courses encouraged to complete courses in good time.	05/09/2019	17/09/2019

Site contents