Standard not met | Reason | Action being taken by the Pharmacy | By when | Notification By Pharmacy Improvements Made |
---|---|---|---|---|
3.2 | The location of the consultation room and access to it are not appropriate for the protection of people's private and confidential information. |
A local fitter has been booked in to measure and fit roller blinds that will cover and obscure any patient sensitive information in the retrieval section located on the way leading into the consultation room. |
13/09/2019 | 10/09/2019 |
5.3 | There is evidence that the privacy and dignity of people using pharmacy services is compromised by the use of a back office as a consultation room. Confidential information is stored where there is a significant risk of it being seen by people using the consultation room. |
AS above |
13/09/2019 | 10/09/2019 |