Prince Pharmacy (1112006) - Improvement action plan

The pharmacy does not effectively identify and manage the risks associated with its prescribing services. It does not complete appropriate checks when working in partnership with other healthcare professionals to make sure they are registered with the appropriate regulators and are meeting the relevant national regulatory standards and requirements. And it does not audit or monitor its prescribing services to make sure they are safe and in keeping with current guidelines.

The pharmacy will conduct audits on key services including but not limited to it’s prescribing service. These audits will then be used to identify potential risks. Potential risks will then undergo risk management to actively reduce potential risks associated with each service. When working with external prescribers the pharmacy will on a regular basis check:
- Prescriber’s registration,
- If they are up to date with relevant guidelines

The pharmacist and private doctor issue prescriptions with only a limited knowledge a person’s health, and they do not share information with a person’s regular doctor to support their ongoing treatment. This means people might not always receive the most appropriate level of care.

All patients that are to receive medication from the pharmacies independent prescriber or private doctor will be consulted on the importance maintenance of an up-to-date medical record with their regular doctor. Consent will be requested from the patient to inform their regular doctor of any medication prescribed on their behalf. In the instance that consent is not given for any reason from the patient, the patient should be asked if they wish to be provided with a copy of a letter that would otherwise be given directly to their regular doctor in order for the patient keep their doctor up to date with medication being prescribed.