| Standard not met | Reason | Action being taken by the Pharmacy | By when | Notification By Pharmacy Improvements Made |
|---|---|---|---|---|
| 1.1 | The pharmacy does not have any formal procedures to support its team members to use its new dispensing software safely. There is evidence some medicines are supplied to people without the appropriate checks being made. |
All team members to familiarise themselves with dispensing software operating procedures. |
27/09/2024 | 13/09/2024 |
| 2.2 | The pharmacy employs some team members that are not actively undergoing training appropriate for their role in accordance with GPhC requirements. And so, they carry out tasks for which they are not appropriately qualified or trained. |
Team members affected to cease dispensing activities until enrolled onto suitable dispensing course. |
13/09/2024 | 13/09/2024 |
| 3.1 | The pharmacy does not keep all areas in a suitable condition for the services it provides. Medicines are stored untidily which creates an increased risk of the team making mistakes. And presents a tripping hazard for team members. |
Dispensary shelves and benches on both floors of the pharmacy premises to be reorganised and tidied. Floor spaces to be cleared to reduce risk of tripping hazards. |
22/11/2024 | 13/09/2024 |
| 4.3 | The pharmacy team doesn’t store and manage all its medicines as it should. And so there is a risk some medicines may be supplied that are not fit for purpose. |
Fridge temp to be monitored daily and records maintained. |
13/09/2024 | 13/09/2024 |
Pharmacy inspections
Inspection reports and learning from inspections