Standard not met | Reason | Action being taken by the Pharmacy | By when | Notification By Pharmacy Improvements Made |
---|---|---|---|---|
1.7 | The pharmacy does not effectively protect some confidential materials. It does not always securely store and dispose of its confidential paperwork. |
The consultation room is to be fitted with a lock immediately. There shall be no material with patient data left in the room until such security measures have been implemented. A new protocol for storage and disposal of confidential paperwork has been implemented. Items containing information of a confidential nature are placed in clearly marked baskets (away from public view) and the waste is shredded every evening using a commercial cross shredder. |
24/02/2020 | 15/05/2020 |
4.3 | The pharmacy cannot demonstrate that it stores and manages all its medicines appropriately. Medicines fridge temperatures are not properly monitored. And CD management and date checking procedures are lacking. |
A new rota has been implemented whereby shelves are checked on a fortnightly basis for any expired medication. If medication has less than three months until the expiry date the box is highlighted as well as the expiry date. |
24/02/2020 | 15/05/2020 |