Sparkbrook Pharmacy (1097725) - Improvement action plan

The pharmacy's team members cannot always demonstrate that they are completing appropriate training or hold suitable qualifications for their roles. This means that they may lack some of the skills and knowledge needed for the roles in which they are working.

Confirmed which staff hold relevant qualifications

Confirmed which staff are working towards accredited qualifications

Re-notified ALL staff of the Alphega Business Academy which is an e-learning resource to update skills.

Put targets in place for ALL staff to access the Alphega Training and complete courses. This has been communicated to ALL the staff