Bin-Seena Pharmacy (1092477) - Improvement action plan

Standard not met	Reason	Action being taken by the Pharmacy	By when	Notification By Pharmacy Improvements Made
1.1	The pharmacy does not have adequate policies and procedures in place explaining how it operates.	All pharmacy SOPs will be updated to reflect relevant activities carried out at the pharmacy. The SOPs will be signed by the SI and a training log will be initiated for each member of the team according their role. Complaints handling, incident reporting, record keeping, safeguarding, data protection and confidentiality procedures will be reviewed and reintroduced.	07/12/2021	09/12/2021
4.3	The pharmacy cannot clearly demonstrate that it stores cold chain medicines at the appropriate temperature, disposes of pharmaceutical and clinical waste safely, or takes appropriate action in relation to drug and device safety alerts.	Cold chain as per SOP. Fridge temperature monitored twice a day. Action to be taken in case any temperature discrepancy. Clinical and pharmaceutical waste disposal arranged. MHRA alerts and messages will be printed from the website, required action checked and staff briefed.	12/10/2021	16/12/2021

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