Inspection outcome: Standards met
Last inspection: 20/03/2023
Pharmacy context
This is a pharmacy located
on a busy main road in central London, close to Marble Arch. It mainly sells over-the-counter medicines, wellbeing
products and dispenses private prescriptions for people visiting from
the Middle East and the Gulf States. The pharmacy has a 100-hour NHS contract,
but it only dispenses a small number of NHS prescriptions. The pharmacy is open
extended hours seven days a week.
Inspection summary findings
Principle 1. Governance
The pharmacy generally manages the risks associated with its services. And it has written instructions, so
pharmacy team members understand their responsibilities and know how to
complete daily tasks. Team members ecord and learn from mistakes they
make to improve the safety of services. The pharmacy team protects people's private
information, and it keeps the records it needs to by law.
Principle 2. Staff
The pharmacy has enough staff to provide its services effectively.
And they have the right qualifications for their roles. Team members are comfortable
sharing ideas to help improve pharmacy services.
Principle 3. Premises
The pharmacy is clean, bright and secure. And it is suitable for the
provision of healthcare services. It has a private consultation room so people
accessing services have the opportunity to have confidential
conversations.
Principle 4. Services, including medicines management
The pharmacy's services are easy to access. It obtains, stores and
manages medicines appropriately, so they are suitable to supply. Team members
have an understanding of higher risk medication which require extra caution. The team complete a
range of checks which assist the pharmacy in providing its dispensing services
safely.
Principle 5. Equipment and facilities
Members of the pharmacy team have the equipment and facilities they need
for the services they provide. The team uses its facilities and equipment to
keep people's private information safe.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |