West View Pharmacy (1091585) - Improvement action plan

Standard not met	Reason	Action being taken by the Pharmacy	By when	Notification By Pharmacy Improvements Made
1.2	The pharmacy lacks systems to review and manage the safety and quality of services it provides.	Template of the PSNC for the Monthly Patient Safety Report has now been generated and will be filled in at the end of the current month and going forwards. To review and complete all outstanding SOPs, to get the pharmacy team to read and sign	21/10/2021	25/10/2021
1.6	CD records are not accurate and transactions are not entered in a timely manner.	Have investigated discrepancies and resolved; had arisen due to delayed/missed entries. CD entries to be made on the date of transaction or if not possible at the very latest the following day. Two weekly balance checks going forwards.	21/10/2021	25/10/2021

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