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Pharmacy inspections

Inspection reports and learning from inspections

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Dock Pharmacy (1091481) - Improvement action plan

Standard not met Reason Action being taken by the Pharmacy By when Notification By Pharmacy Improvements Made
1.2

The pharmacy does not effectively audit the safety of the services it provides to people, particularly the prescribing service it dispenses medicines for. The prescriber for this service is not based in the UK and is not regulated by a UK healthcare regulator. And the pharmacy cannot demonstrate that the prescriber is following UK prescribing guidance. The pharmacy doesn’t make checks about how the prescribing service shares and receives information from people’s regular prescribers to make sure this information is used effectively to protect people’s health and wellbeing.

The pharmacy stopped providing the service from May 19th 2022.

19/09/2022 19/08/2022
1.1

The pharmacy does not identify and manage all of the risks involved with its services, particularly the services it provides at a distance. It has not carried out any risk assessments for the prescribing service it dispenses medicines for. And the pharmacy does not have written procedures for dispensing prescriptions issued by the prescribing service.

The pharmacy stopped providing the service from May 19th 2022.

19/09/2022 19/08/2022
4.2

The pharmacy does not always make sure that the prescribing service it dispenses medicines for has obtained enough information from people to support the safe supply of prescription medicines. It does not ensure that the prescribing service has adequate systems in place to make sure relevant information about people’s treatment is shared with other health professionals involved in the care of the person. Or, make sure that appropriate monitoring and follow up arrangements are in place, when supplying prescription medicines such as asthma inhalers.

The pharmacy stopped providing the service from May 19th 2022.

19/09/2022 19/08/2022