| Standard not met | Reason | Action being taken by the Pharmacy | By when | Notification By Pharmacy Improvements Made |
|---|---|---|---|---|
| 1.7 | The pharmacy does not always ensure that people's personal information is protected. |
The consultation room will be emptied of confidential information when patients use the room. Confidential information will be removed from sight of the window |
03/12/2019 | 16/01/2020 |
| 2.2 | Not all team members complete the required training for their role within the necessary timescale. |
Staff will be enrolled on courses after three-month induction Trainee MCA will be re-enrolled on the course |
03/12/2019 | 16/01/2020 |
| 4.3 | The pharmacy does not always store medicines which need cold storage properly. This makes it more difficult for the pharmacy to show that the medicines are safe to use. It does not always keep medicines in containers which are properly labelled. And this may increase the risk that date checks or product recalls are not effective. It does not always store medicines securely or in accordance with relevant legislation. This makes it harder to show that they are kept securely. |
Staff will re-trained about temperature monitoring Medicine not to be stored in the domestic fridge Repackaged medicines will be labelled with the expiry dates and batch numbers CDs requiring safe custody will be stored appropriately. |
03/12/2019 | 27/01/2020 |
| 4.2 | The pharmacy sells pharmacy-only medicines at a counter which is not on the registered premises. This increases the risk that medicines are sold without the appropriate supervision. |
Separate till will be reinstated once insurance company pays out for damaged till |
03/12/2019 | 16/01/2020 |
Pharmacy inspections
Inspection reports and learning from inspections