Inspection outcome: Standards not all met
Last inspection: 11/12/2025
Since January 2025 our inspection reports are more concise and accessible - find out more about the changes
Pharmacy context
This is a community pharmacy in a convenience store on a busy main road in a largely residential area of Rochester. It provides NHS services such as the New Medicine Service, the Pharmacy First service and the Hypertension Case Finding service. It provides a flu and COVID vaccination service using patient group directions. And it uses a van to administer vaccines to the wider community. It supplies medicines in multi-compartment compliance packs to a large number of people who need this support. And it delivers medicines to some people’s homes. It also provides supervised administration of certain medicines. And it provides a face-to-face private prescribing service for conditions such as urinary tract infections, period delay and other common infections.
This was an inspection of the pharmacy which focused on the core Standards relating to patient safety. Not all the Standards were inspected on this occasion. The pharmacy was last inspected in September 2023 and all standards were met.
Inspection summary findings
Principle 1. Governance
Principle 2. Staff
Principle 3. Premises
Principle 4. Services, including medicines management
Principle 5. Equipment and facilities
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What does 'pharmacy has not met all standards' mean?
When a pharmacy has not met all standards, they are required to complete an improvement action plan, which you can find via a link at the top left of this page. We monitor progress to check the improvements are made and inspect again after six months to make sure the pharmacy is maintaining these improvements. A new report will then be published.