Glad Pharmacy Calverton (1089938) - Improvement action plan

Pharmacy team members cannot demonstrate how they share learning following mistakes made during the dispensing process. And they do not engage in processes designed to reduce the risk of similar mistakes happening again.

Pharmacy team re-briefed on near miss incident guidance, including how to log a near miss (in the digital portal) and the importance of using this to support learning

Patient Safety Review process re-briefed to all pharmacy team members and January Patient Safety Review completed