Pikes Lane Pharmacy (1085137) - Improvement action plan

The pharmacy supplies medicines in multi-compartment compliance packs to people who require additional support. But it does not always do this in a safe and effective manner. Compliance packs are not promptly sealed and checked which may result in medicines being misplaced. Cautionary and advisory labels are not included and patient information leaflets are not routinely provided. This means people may not have all the information they need to take their medicines safely.

Pharmacy to begin supplying blister packs alongside warning labels and complete Patient Information Leaflets. The staff will endeavour to seal packs immediately following completion.