| Standard not met | Reason | Action being taken by the Pharmacy | By when | Notification By Pharmacy Improvements Made |
|---|---|---|---|---|
| 2.1 | Pharmacy team members are working under pressure and are not able to manage the workload. The situation is heightened due to lack of contingency plans to cover team members absence. |
The Regional Operations Manager to review the current staffing situation and complete the staffing and capability review. Review the rota for the next 8 weeks and identify any challenges.
Relief dispensers and locum dispensers to support the pharmacy are being utilised. Out of hours working session to help ensure the labelling and dispensing is up-to-date implemented on 14th October with further date planned if needed.
|
22/11/2023 | 24/11/2023 |
| 3.1 | The pharmacy is disorganised. The placement of baskets and boxes within the dispensary make some areas difficult to access. And they increase the risk of an adverse event occurring. |
Additional Pharmacist support (double cover) to support with the clinical and accuracy checking has been implemented on 6th and 9th Oct. Relief dispensers and locum dispensers to support the pharmacy are being utilised.
|
22/11/2023 | 24/11/2023 |
Pharmacy inspections
Inspection reports and learning from inspections