| Standard not met | Reason | Action being taken by the Pharmacy | By when | Notification By Pharmacy Improvements Made |
|---|---|---|---|---|
| 1.1 | The pharmacy does not have risk assessments or a standard operating procedure for the private weight loss and travel vaccination services it provides. This means it may not be able to demonstrate that it has assessed all of the risks and considered how to mitigate these before launching the services. And team members may not have access to written procedures on how to deliver the services safely and effectively. |
Risk assessments and SOPS to be implemented for Pharmadoctor weight loss service. |
20/01/2026 | |
| 1.1 | There are no training records to show that pharmacy team members have read the standard operating procedures that underpin the services they provide. So they may not be able to demonstrate that they fully understand their role or responsibilities. And there is a risk that they may not be able to provide pharmacy services safely and effectively. |
Implement staff register to link all training and competencies relevant to each role. |
20/01/2026 | |
| 2.1 | The pharmacy's delivery driver is not suitably trained for the tasks they complete, so they may not always have the underpinning knowledge to carry out their role safely and effectively. |
Delivery driver to be enrolled on NPA course ‘ Delivering medicines safely and effectively’ ASAP |
20/01/2026 |
Pharmacy inspections
Inspection reports and learning from inspections