| Standard not met | Reason | Action being taken by the Pharmacy | By when | Notification By Pharmacy Improvements Made |
|---|---|---|---|---|
| 1.1 | The pharmacy has some unmet risks caused by a lack of staff. These include a backlog of assembling multi-compartmental medicine packs. |
Short term staffing support plan in place to ensure full complement of staff and pharmacist support in place. Regional Leader to undertake review of staff and pharmacist cover in the branch to ensure in the short term back log of work is cleared and there is sufficient staff in the pharmacy to ensure this remains cleared and the branch remain and in the longer term staff and pharmacist are recruited to the level required. Daily check in calls with the branch by the Superintendents Office are being undertaken. |
17/06/2019 | 09/07/2019 |
| 1.6 | Some of the pharmacy's records are illegible. These include private prescription and controlled drug records which are legal requirements. |
A discussion will be held with the pharmacist who made the records to ensure that future entries are made legible or that another member of staff completes the required entries. |
17/06/2019 | 09/07/2019 |
| 2.1 | The pharmacy does not have enough staff to safely deliver its services. |
Short term staffing support plan in place to ensure full complement of staff and pharmacist support in place. Regional Leader to undertake review of staff and pharmacist cover in the branch to ensure in the short term there is sufficient staff in the pharmacy and in the longer term staff and pharmacist are recruited to the level required. |
17/06/2019 | 09/07/2019 |
| 4.2 | The pharmacy does not deliver services safely and effectively. It does not have enough staff. So, it does not follow all processes in a safe timescale. And some dispensed medicines are not stored safely. |
Regional Leader to undertake review of staff and pharmacist cover in the branch to ensure in the short term there is sufficient staff in the pharmacy and in the longer term staff and pharmacist are recruited to the level required Regional Leader to maintain presence in the branch on daily basis in short term to ensure processes are in place this is to include stock management and storage of medicines. |
17/06/2019 | 09/07/2019 |
Pharmacy inspections
Inspection reports and learning from inspections