Inspection outcome: Standards met
Last inspection: 06/02/2020
Pharmacy context
This is a community pharmacy set among other shops in a town. It dispenses NHS prescriptions including supplying medicines in multi-compartment compliance packs. The pharmacy offers a repeat prescription collection service and a medicines’ delivery service. It also provides substance misuse services and dispenses private prescriptions. The pharmacy team advises on minor ailments and medicines’ use. And supplies a range of over-the-counter medicines.
Inspection summary findings
Principle 1. Governance
The pharmacy team members follow written processes for all services to ensure they provide them safely. They record some mistakes to learn from them. And they make changes to avoid the same mistakes happening again. The pharmacy keeps all the records that it needs to and keeps people’s private information safe. Pharmacy team members help to protect vulnerable people.
Principle 2. Staff
The pharmacy has enough employed and locum staff to provide its services. Team members are all registered on appropriate training courses. They have access to other training material to ensure they have the skills they need. The pharmacy gives them some time to do this training during the working day. Team members share information to help keep the pharmacy safe.
Principle 3. Premises
The premises are safe and clean, and suitable for the pharmacy services. The pharmacy team members can use a private room for some conversations with people. Other people cannot overhear these conversations. The pharmacy is secure when closed.
Principle 4. Services, including medicines management
The pharmacy helps people to ensure that they can all use its services. The pharmacy team provides safe services. The pharmacy obtains medicines from reliable sources and stores them properly. The pharmacy team knows what to do if medicines are not fit for purpose.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs for the delivery of its services. It looks after this equipment to ensure it works.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |