| Standard not met | Reason | Action being taken by the Pharmacy | By when | Notification By Pharmacy Improvements Made |
|---|---|---|---|---|
| 1.2 | The pharmacy team members are not following the systems in place to learn from their mistakes. And they are missing opportunities to learn and improve their service to patients. |
We shall review and refresh procedures for recording and discussion of mistakes and near misses . A log will be kept and regularly reviewed. |
14/08/2019 | 26/07/2019 |
| 1.4 | The pharmacy team members are unclear of the process for dealing with complaints and have failed to respond appropriately to these |
The pharmacy team members are unclear of the process for dealing with complaints and have failed to respond appropriately to these |
14/08/2019 | 26/07/2019 |
| 2.1 | The pharmacy does not have enough pharmacy team members to ensure that it keeps up to date with required routine tasks. |
The pharmacy does not have enough pharmacy team members to ensure that it keeps up to date with required routine tasks. |
14/08/2019 | 26/07/2019 |
Pharmacy inspections
Inspection reports and learning from inspections