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Pharmacy inspections

Inspection reports and learning from inspections

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Dickies Pharmacy (1041643) - Improvement action plan

Standard not met Reason Action being taken by the Pharmacy By when Notification By Pharmacy Improvements Made
1.2

The pharmacy does not routinely track and review dispensing accuracy. So it may miss learning opportunities and the chance to make improvements.

As explained in the report feedback the open and honest culture in the pharmacy means that staff are learning constantly. We are now recording errors and will review them monthly along with the end of month procedure. We will also record near misses.

25/06/2019 09/07/2019
4.2

The pharmacy does not always manage instalment dispensing safely. And it does not always keep accurate records and audit trails of these supplies.

All instalment tablets are now attached together by instalment date rather than drug. This means that counter staff are not self selecting the medication. Our instalments have been tidied and all old patient/tablets removed. This will be an on going process to ensure we stay on top of it. Purple forms have been filled in and all staff trained to fill in the purple form with the initial date of collection if not known.

25/06/2019 09/07/2019