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Pharmacy inspections

Inspection reports and learning from inspections

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Shivo Chemists (1040497) - Improvement action plan

Standard not met Reason Action being taken by the Pharmacy By when Notification By Pharmacy Improvements Made
4.2

The pharmacy does not fully manage the risks associated with the multi-compartment compliance aid services.

Prescriptions will be ordered one week before compliance aids are due to be collected. To help aid this process, we will implement a notification grid for all multi-compartment compliance aid patients indicating collection dates and next due dates.


Information leaflets will be provided for all medicines dispensed in compliance aids at each point of dispensing.

Pharmacy labels on compliance aids will include advisory warnings and free type labels will be avoided.

A drop sheet for each compliance aid patient will be created. This will include information regarding medicines that are kept inside and outside the tray. The dosing frequency of each medicine will be noted. The drop sheet will be kept up to date and adjusted based on communication from prescribers. Dose changes and drugs added or stopped will be recorded on this drop sheet with a date indicating when this change occurred. This change will be initialled by the member of staff making note of the change.

Medicines that are used in the preparation of the compliance aid will be stored appropriately. If pressed out of blister, tablets and capsules that are not being used immediately will be kept in bottles with CRC lids or caps with name of medicine, batch number and expiry date clearly marked on the bottle

20/06/2019 02/07/2019