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Pharmacy inspections

Inspection reports and learning from inspections

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Shivo Chemists (1040497)

Inspection outcome: Standards met

Last inspection: 17/12/2019

Pharmacy context

This is an independent pharmacy situated in a parade of shops on a busy main road. It mainly dispenses NHS prescriptions. And it supplies medicines in multi-compartment compliance packs to help people take their medicines.

Inspection summary findings

Principle 1. Governance

Standards met

Overall, the pharmacy adequately identifies and manages the risks associated with its services. The pharmacy asks its customers for their views. It largely keeps the records it needs to so that medicines are supplied safely and legally. Team members know how to safeguard vulnerable people. They work to written procedures to help provide the pharmacy’s services safely.

Principle 2. Staff

Standards met

The pharmacy has an adequate number of team members for its services, and they work effectively together and are supportive of one another. They largely have the appropriate skills, qualifications and training to deliver services safely and effectively. Team members are given ongoing training to keep their knowledge and skills up to date.

Principle 3. Premises

Standards met

The premises are suitable for the pharmacy’s services and are clean and tidy. People can have a conversation with a team member in a private area.

Principle 4. Services, including medicines management

Standards met

Overall, the pharmacy provides its services safely and effectively. It gets its stock from reputable sources and stores it properly. The pharmacy takes the right action in response to safety alerts to make sure that people get medicines and medical devices that are safe to use. People with a range of needs can access the pharmacy’s services.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment it needs to provide its services safely. It uses its equipment to help protect people’s personal information.

Pharmacy details

738 Holloway Road
LONDON
N193JF
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards