Well (1038559) - Improvement action plan

The pharmacy's stock is not well organised, and it cannot always demonstrate that it carries out enough checks to show that medicines are suitably stored and fit for supply.

• Check short dated stock lists recorded on the electronic date checking system against the stock in the dispensary and ensure all OOD stock removed from shelving.

• Out of hours working to be arranged to complete full date check of dispensary and MDS room and reorganise and tidy the shelving units.

• Additional shelving units to be installed to account for the increase stock of bulky items required by care home patients.

• Team meeting to discuss date checking process and re-train colleagues to ensure correct process adhered to at all times (short dated stock identified, recorded and “use this pack first” alert sticker placed on packaging).

• Ensure a date checking rota is in place and adhered to by the colleagues.

• RDM to carry out spot check during ongoing store visits.

• Recruitment to be completed for additional 30 hours to account for increased workload from newly acquired care home.

• Overtime/relief cover to be utilised until recruitment completed.