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Pharmacy inspections

Inspection reports and learning from inspections

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Hallmark Chemists (1037900) - Improvement action plan

Standard not met Reason Action being taken by the Pharmacy By when Notification By Pharmacy Improvements Made
1.6

The pharmacy does not keep its controlled drug records in line with requirements.

OVERAGE IS NOW CONDUCTED ON A MONDAY, BY RP, BLUE Rx ARE ENDORSED AS WE DISPENSE PHYSEPTONE, ALSO LOGGED IN BOOK STRAIGHT AWAY.

10/10/2022 18/11/2022
1.1

The pharmacy does not adequately identify and manage the risks associated with providing its services. It has poor stock security and management procedures. The pharmacy regularly orders unusually large volumes of codeine linctus. And the pharmacy cannot properly account for these medicines. This indicates serious systemic weaknesses in the risk management and governance arrangements, which presents a serious risk to patient safety.

We have put a sign up in pharmacy stating we DO NOT SELL CODIENE LINCTUS

10/10/2022 18/11/2022
4.3

The pharmacy does not always store its medicines appropriately. And it does not have a robust system to identify and remove date-expired medicines from dispensing stock.

ON THE FIRST MONDAY OF EVERY week WE HAVE ASSIGNED A STAFF MEMBER TO CHECK ALL STOCK ON SHELF FOR EXPIRY, 3 MONTHS TO EXPIRY IS TAKEN OFF SHELF, OLD STOCK IS BOUGHT FORWARD WHEN NEW STOCK ARRIVES.

10/10/2022 18/11/2022
4.4

The pharmacy does not have a robust system to appropriately deal with safety alerts and recalls.

STAFF HAVE ACCESS TO NHS MAIL FOR NEW SAFETY ALERTS AND RECALLS, WE ALSO WILL PRINT OUT THE EMAIL AND DISTRIBUTE TO STAFF MEMEBERS.

10/10/2022 18/11/2022